POLICIES

Return Policy

* With all that is going on right now, we are making the exception for sale items that are purchased to be exchanged or receive a store credit within the same 14 day period of our normal return policy. *

Unworn clothing with tags attached and accompanied by receipt showing purchase may be exchanged or returned for store credit only within 14 days of original purchase. 

A store credit receipt acts as cash and must be presented at time of use. All jewelry, undergarments and sale or promotional items are FINAL SALE. 

Gift items are exchange only. 

Return policy is the same for both online purchases and in store purchases. Must be sent back to the below address within 14 days of purchase. All items are shipped through USPS Priority Shipping so you can expect to get purchase within 2-3 business days. Return shipping is customers responsibility and they will not be credited for shipping.

Return address for shipping:

Mae & Marie

3170 E Camelback Rd.

Phoenix, AZ 85016

 

Shipping Policy

We process orders Monday through Saturday, excluding holidays. Orders received on weekdays after 2pm Arizona time, on weekends or holidays reserve the right to begin processing the next business day. We ship most orders same day but require 48 hours after the order is received to ship.

In-store pick-up orders

Orders received Monday - Saturday 10am - 2pm Arizona time, may be eligible for pick up on the same day as purchase. Orders received after 2pm Arizona time, Monday - Saturday and all day Sunday reserve the right to begin processing the next business day. In-store pick up orders may be picked up only after receiving an email confirmation stating that your order is ready for pickup and during store hours Monday - Saturday 10am - 5pm.